versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
versaSRS Help & Service Desk - ITSM/ITIL is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category.
The app is currently available in English. The program can be installed on Win7 x32, Win7 x64, WinVista, WinXP.
versaSRS Help & Service Desk - ITSM/ITIL (version 5.0) has a file size of 14.35 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 175 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.